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What is Shutterturf?
Shutterturf is a global photographer marketplace that pairs high-quality prof...
Home -> General
What are the requirements to join Shutterturf as photographer?
On the top level, here is what we are looking for if you want to join us as a...
Home -> Sellers Faq's
What happens if it's raining on the day of my photoshoot?
If it is an informal shoot, such as a family shoot, ideally, you should talk ...
Home -> Sellers Faq's
What happens once I submit this form?
Our onboarding team will examine your portfolio as part of our verification p...
Home -> Sellers Faq's
What happens if I don't make it to my photoshoot?
No refund will be issued for no-shows.
Home -> Buyers Faq's
I am a photographer. How can i join Shutterturf?
To join shutterturf, the 1st step is to tell us a little about yourself via s...
Home -> Sellers Faq's
Can I book for a photoshoot for tomorrow?
Sure! Please message your photographer to make sure they are available for th...
Home -> Buyers Faq's
What if the client reports that the photographer did not satisfactorily complete the photoshoot, or the photos lacked insufficient quality?
Even though we all want things to go smoothly, we understand that sometimes d...
Home -> Sellers Faq's
Can I change the package price, delivery time etc at a later time?
Yes, absolutely! Once the onboarding is complete, you will get access to the ...
Home -> Sellers Faq's
Why did my listing get rejected?
Apologies that your listing got ejected. Our vetting team is stringent when i...
Home -> Sellers Faq's
Cancellation policies and how they work
Shutterturf offers 6 standardized cancellation policies that we will enforce ...
Home -> Policies and Guidelines
What kind of photos should I upload?
Please make sure that the photos you are uploading belong to that category. S...
Home -> Sellers Faq's
What kind of photos are not allowed?
Please don't upload any photos or videos related to sex, illicit drugs, blood...
Home -> Sellers Faq's
What if I’m running late?
If you're running late, call or text your photographer as soon as possible. S...
Home -> Buyers Faq's
How does it all work?
The platform is straightforward, and you have complete control. Till you acce...
Home -> Sellers Faq's
Messaging guidelines for buyers and sellers
The Shutterturf messaging feature provides buyers and sellers with an easy wa...
Home -> Policies and Guidelines
What should i put in the camera equipment?
It is necessary to have pro-level photography equipment. This includes camera...
Home -> Sellers Faq's
What format will I receive my photos in?
Photos in your online gallery and high-resolution link are provided in JPEG f...
Home -> Buyers Faq's
Listing guidelines for sellers
Shutterturf differentiating factor is that we only list experienced and profe...
Home -> Policies and Guidelines
Where can I find the amount of commission you charge?
If you are an approved photographer on Shutterturf, you can see the commissio...
Home -> Sellers Faq's
Can I add multiple emails to my account for notification?
Yes, and we recommend that. Shutterturf notification is all email-based, whic...
Home -> Sellers Faq's
Can I cancel my booking?
The short answer is Yes, but the refund is dependent on the cancellation poli...
Home -> Buyers Faq's
Do you have a roadmap so we can see what features on the platform you will be releasing in the coming weeks, months?
Currently, we don’t have a public roadmap page. Zach Holman of GitHub (who al...
Home -> General
We are multiple photographers who work for the same business. Do we each need a separate account?
Yes, even if you are part of the same business, each photographer needs to cr...
Home -> Sellers Faq's
How do I delete my account?
We understand that Shutterturf may not be the right solution for you, and we ...
Home -> Sellers Faq's
I want to hide my profile temporarily so I don't get any bookings. How do I do that?
If you want to hide your profile temporarily, please email us (mailto:support...
Home -> Sellers Faq's
Will you share my photos online without asking permission first?
Absolutely not. We fully respect your choice on whether to share. Any photos ...
Home -> Buyers Faq's
Can I reschedule my booking?
Yes, but subject to the photographer's acceptance. The photographer may not b...
Home -> Buyers Faq's
Listing guidelines for studios
We appreciate your interest in listing your studio with us. Please follow the...
Home -> Policies and Guidelines

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