What is Shutterturf?
Shutterturf is a global photographer marketplace that pairs high-quality prof...
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-> General
What are the requirements to join Shutterturf as photographer?
On the top level, here is what we are looking for if you want to join us as a...
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-> Sellers Faq's
What happens if it's raining on the day of my photoshoot?
If it is an informal shoot, such as a family shoot, ideally, you should talk ...
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-> Sellers Faq's
What happens once I submit this form?
Our onboarding team will examine your portfolio as part of our verification p...
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-> Sellers Faq's
What happens if I don't make it to my photoshoot?
No refund will be issued for no-shows.
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-> Buyers Faq's
I am a photographer. How can i join Shutterturf?
To join shutterturf, the 1st step is to tell us a little about yourself via s...
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-> Sellers Faq's
Can I book for a photoshoot for tomorrow?
Sure! Please message your photographer to make sure they are available for th...
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-> Buyers Faq's
Can I change the package price, delivery time etc at a later time?
Yes, absolutely! Once the onboarding is complete, you will get access to the ...
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-> Sellers Faq's
Why did my listing get rejected?
Apologies that your listing got ejected. Our vetting team is stringent when i...
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-> Sellers Faq's
Cancellation policies and how they work
Shutterturf offers 6 standardized cancellation policies that we will enforce ...
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-> Policies and Guidelines
What kind of photos should I upload?
Please make sure that the photos you are uploading belong to that category. S...
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-> Sellers Faq's
What kind of photos are not allowed?
Please don't upload any photos or videos related to sex, illicit drugs, blood...
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-> Sellers Faq's
What if I’m running late?
If you're running late, call or text your photographer as soon as possible. S...
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-> Buyers Faq's
How does it all work?
The platform is straightforward, and you have complete control. Till you acce...
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-> Sellers Faq's
Messaging guidelines for buyers and sellers
The Shutterturf messaging feature provides buyers and sellers with an easy wa...
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-> Policies and Guidelines
What should i put in the camera equipment?
It is necessary to have pro-level photography equipment. This includes camera...
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-> Sellers Faq's
What format will I receive my photos in?
Photos in your online gallery and high-resolution link are provided in JPEG f...
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-> Buyers Faq's
Listing guidelines for sellers
Shutterturf differentiating factor is that we only list experienced and profe...
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-> Policies and Guidelines
Where can I find the amount of commission you charge?
If you are an approved photographer on Shutterturf, you can see the commissio...
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-> Sellers Faq's
Can I add multiple emails to my account for notification?
Yes, and we recommend that. Shutterturf notification is all email-based, whic...
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-> Sellers Faq's
Can I cancel my booking?
The short answer is Yes, but the refund is dependent on the cancellation poli...
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-> Buyers Faq's
We are multiple photographers who work for the same business. Do we each need a separate account?
Yes, even if you are part of the same business, each photographer needs to cr...
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-> Sellers Faq's
How do I delete my account?
We understand that Shutterturf may not be the right solution for you, and we ...
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-> Sellers Faq's
I want to hide my profile temporarily so I don't get any bookings. How do I do that?
If you want to hide your profile temporarily, please email us (mailto:support...
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-> Sellers Faq's
Will you share my photos online without asking permission first?
Absolutely not. We fully respect your choice on whether to share. Any photos ...
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-> Buyers Faq's
Can I reschedule my booking?
Yes, but subject to the photographer's acceptance. The photographer may not b...
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-> Buyers Faq's
Listing guidelines for studios
We appreciate your interest in listing your studio with us. Please follow the...
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-> Policies and Guidelines