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Sellers

What is the premium listing on Shutterturf?
Premium listing gets you preferred placement on the category-specific pages as w... more
Where can I find the amount of commission you charge?
If you are an approved photographer on Shutterturf, you can see the commission u... more
Can I add multiple emails to my account for notification?
Yes, and we recommend that. Shutterturf notification is all email-based, which m... more
Why is my listing not yet approved?
Our vetting team tried to get all the listings approved with a few hours to max ... more
Why did my listing get rejected?
Apologies that your listing got ejected. Our vetting team is stringent when it c... more
I want to hide my profile temporarily so I don't get any bookings. How do I do that?
If you want to hide your profile temporarily, please email us, and we will do that for you. Once you are ready to make your profile visible, please email us, and we will take care of that. Also, Please be advised that you will not be able to log into the system once we hide your profile.
What happens if it's raining on the day of my photoshoot?

If it is an informal shoot, such as a family shoot, ideally, you should talk to your client and recommend having the photoshoot in the rain; it will be a great adventure, and it will make for great photos. However, this may not be possible all the time owing to your or the client's circumstances.

So, if it is raining on the day of the shoot and it is an outdoor shoot, you can ask the client to reschedule the shoot with you.

In a rare case, if the client is or you are not able to reschedule the photoshoot, please contact us, and we will find a resolution. 

What if the client reports that the photographer did not satisfactorily complete the photoshoot, or the photos lacked insufficient quality?

Even though we all want things to go smoothly, we understand that sometimes disputes may arise because of different expectations between the photographer and the client. If the client reports that the photography services were not provided or adequately completed, which may include but is not limited to circumstances where a Photographer did not arrive for a booking or photos were of insufficient quality for use, Shutterturf has sole discretion to act on behalf of the buyer and not to pay Photographer's Fees.

Shutterturf will independently review such cases, seeking input from the buyer and the photographer in its sole discretion, and may decide at its sole discretion to issue a refund to the buyer.

Can I change the package price, delivery time etc at a later time?
 
What should i put in the camera equipment?

It is necessary to have pro-level photography equipment. This includes camera bodies, lenses, speedlites at the minimum. Other accessories would be useful as well. So feel free to add Cameras, lenses, etc that you use.

What kind of photos are not allowed?
 
What kind of photos should I upload?

Please make sure that the photos you are uploading belong to that category. So please don't upload Wedding Photography photos in the Newborn Photography category etc. otherwise it will unnecessarily delay your listing approval. Also, please only upload good-quality pictures. Rest assured, our team will scrutinize every photo.

What happens once I submit this form?

Our onboarding team will examine your portfolio as part of our verification process. We may also need additional documents such as some government-issued ID such as passport, driver's license, etc. to verify your details provided. Further, a phone/video interview may also be conducted to understand more about you and your photography experience.

What are the requirements to join Shutterturf as photographer?

On the top level, here is what we are looking for if you want to join us as a photographer. That said if you are missing some attributes from the list below, no worries. Drop us an email at [email protected] and let us know why you want to join.

Here is what we are looking for (our ideal photographer / Videographer):

  • Is a full-time or part-time professional photographer with multiple years of experience doing paid work
  • Owns professional level equipment (DSLR camera, flash, and a range of lenses)
  • Is highly personable and friendly
  • Is creative with photography/videography and editing
How can I help expedite the verification process so I can get approved faster?
 
I am a photographer. How can i join Shutterturf?

Thanks a lot for your interest in Shutterturf. To join shutterturf, the 1st step is to signup and create an account. The next step is to click on "Add a listing" which will pull up the requirements that we are looking for. If you meet the requirements, please read the instructions and send us an email.

We are multiple photographers who work for the same business. Do we each need a separate account?
Yes, even if you are part of the same business, each photographer needs to create a separate Shutterturf account. However, if that is not feasible then you can create just 1 seller account and assign and manage the orders to your photographers internally. Shutterturf will treat you as a single entity.
How do I delete my account?
We understand that Shutterturf may not be the right solution for you, and we res... more

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